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Starline News



Attracting Families with Amenities


What amenities do you offer for children at your property? Of course, that depends on your clientele – sure, if you’re primarily a business travel destination, it might not be...
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The Sewing Kit as an Amenity


What kind of sewing kit you offer as an amenity depends on a couple things. Are you going for a minimalist look? There are sewing kits sporting what we’ll...
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Why Do Guests Hate Resort Fees?


“Resort fees” are daily charges added to a guest’s bill for things you provide such as access to the fitness center, the bell staff, a pool or a newspaper delivered...
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Room Checklist for Good Impressions


There are things that guests know they’ll find in a hotel room – a bed, a chair, the basics. Then there are things the guest maybe doesn’t expect to find...
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Handling Overbooking Without Unduly Angering Guests


It happens – you realise you’ve overbooked your hotel, and a guest, or guests, will need to be walked. Whether a guest decided not to check out, or a room...
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Tea Caddies (and the Tea that Goes in Them)


It’s one thing to keep the tea bags in your guest rooms updated. We’re assuming you do that -- remove all the ones with rips in the wrapper, get rid...
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Budget-Friendly Ways to Improve Your Hotel Rooms


You don’t need to completely redo your rooms to upgrade their appeal to guests. Small touches can often work wonders. One suggestion is to swap out your old patterned...
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Creative Marketing Ideas for your Hotel


Because sometimes you just have to get out of the same old way of doing things if you want to get noticed. Call it thinking outside the box, call it...
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