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Starline News



Music in Your Lobby?


It’s one thing to take some time to figure out how to use music to improve your guests’ impressions and experience of your hotel. It’s quite another to let...
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Better Hotel Cleaning Doesn’t Cost More: Part 2


In our previous post we looked at some ideas for getting more effective, efficient cleaning without spending more money. Granted, keeping good quality cleaning supplies and plenty of cleaning...
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Better Hotel Cleaning Doesn’t Cost More: Part 1


Yes, it’s true - you don’t need to spend more money to get more effective cleaning from your hotel housekeeping and maintenance staff. The first thing is to make...
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Thinking Beyond the Minibar


It’s no secret that the hotel room minibar has peaked in popularity and is disappearing from more and more hotel rooms. Guests are bringing their own drinks and snacks or...
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Second Thoughts On Offering Free Wi-Fi


Admittedly free Wi-Fi is one of hotel guests’ most heavily-requested amenities and we’re not at all saying don’t offer it, but think about it first. For one thing, some...
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Yes, You Should Offer Your Guests Free Wi-Fi


As should coffee shops but then that’s a different rant. If you want to satisfy your guests for relatively little cost, free Wi-Fi is about the best thing you...
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Chocolates On Your Hotel Pillow? Thank Cary.


The tradition of placing chocolates on hotel pillows started, according to a well-verified urban legend recounted by blogger Gordon Javna, when actor Cary Grant was meeting a female friend in...
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Do Towel Reuse Programs Save Money?


Is the money used to buy those towel reuse cards for bathrooms well spent? According to one study performed by the Association For Linen Management, hotels in the U.S...
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