Guest Feedback

There are different preferences among people and in the tourism industry, given the massive variations in age, gender, race and culture from one guest to the next. However, one thing...

Being More Eco-Friendly Pays Off Here’s the secret: Being eco-friendly is win-win for hotels: It attracts a wider clientele, justifies higher prices and saves on operating expenses. Now we’re...

“The first thing everyone does when they arrive at their hotel room,” according to hotel consultant Sarah McCubbin, “is go into the bathroom to see what products are on offer...