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Safety & Security



Keeping Your Guest Data Safe


You do what you can to keep your guests physically safe in your hotel. Do you do as much to keep their data safe? Do you know what you’re legally...
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Smart Hotel Wi-Fi Security: Secure Networks


Offering Wi-Fi is one of the best things you can do to increase guest satisfaction. Guests want it and it’s common for them to actually check to make sure it’s...
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Better Hotel Cleaning Doesn’t Cost More: Part 1


Yes, it’s true - you don’t need to spend more money to get more effective cleaning from your hotel housekeeping and maintenance staff. The first thing is to make...
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Preventing Theft from Hotel Rooms


It’s one of the most delicate aspects of running a hotel property - how do you diplomatically keep light-fingered guests from stealing room items, in a way that doesn’t make...
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Is Your Hotel Accessible?


We don’t mean if directions to your property include “rent helicopter,” “jump in canoe” or “turn off road”. What we mean is, how does your property cater to people with...
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Keeping Your Swimming Pool Clean and Healthy


Swimming pools can be great assets for accommodation providers, but they do have to be maintained carefully. An unattractive or unsafe swimming pool does not do a hotel any favors. ...
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Keeping Housekeepers Safe and Healthy


United States Bureau of Labor Statistics data show that in 2013, while the nonfatal injury and illness rate across all industries was 3.5, hotel and motel workers suffered a rate...
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