Technology

If you want more business travellers’ business you need to be the hotel business travellers prefer. It’s a billion-dollar slice of the hospitality pie and growing – between now...

Clock radios are a staple of hotel rooms. But these days, they usually pull double duty as a broadcast unit for the music guests have on their phones. Since...

You do what you can to keep your guests physically safe in your hotel. Do you do as much to keep their data safe? Do you know what you’re legally...

Because sometimes you just have to get out of the same old way of doing things if you want to get noticed. Call it thinking outside the box, call it...

Major changes in an industry usually have to do with the customers of that industry changing, and that’s true for the hotel industry. Millennials approach work, travel and recreation differently...

While predictions are to be taken with a grain of salt, it’s fun to see how the experts think our industry will continue changing in 2018. The influence of...

Ah, New Year’s resolutions. So many good intentions. And with the impulsivity of January well and truly over, it’s time to set some genuine resolutions in concrete. There are...

In these days of TripAdvisor, Yelp and other social media outlets, you as a hotelier have less control than ever before over your brand. It used to be that...