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Miscellaneous



Key to Great Customer Service: Empowered Staff


In our post last week we suggested empowering staff to make decisions to assist customers up to a certain dollar amount, say $500 or so, on the spot, without getting...
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Covid-19 coronavirus.


"Hotels could become temporary hospitals, housing and quarantine facilities. Long-term letting: With short-term demand being compromised, there is an opportunity to provide longer-term rental solutions. This will be most viable...
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