In this video and article we talk about refillable vs non-refillable dispensers and the often overlooked aspects of each. The question is; what is best for YOU and your hotel, motel, luxury lodge, hostel, resort, retirement village or aged care facility? 1. LABOUR: Refillable vs non-refillable - carefully consider the labour input required over the lifetime of the product. Both options likely require installation, so even stevens there, but what about thereafter? Refilling, topping up bottles, taking in and out of wall brackets. Or a empty bottle out, full bottle in non-refillable system. Consider the time and cost of labour and what this means for you. 2. WASTE: Both of the product INSIDE the dispenser, and the dispenser bottle or cartridge itself. What is it for both refillable and non-refillable dispensers. What is left in the bottle, how much is used, how much is discarded. How often is the bottle or cartridge changed out, how is it disposed of, do you have an efficient recycling program, is the level of waste acceptable. Don't let a 'zero waste' goal compromise product integrity or guest satisfaction. 3. SECURITY & INTEGRITY: Of both contents inside your dispenser and the bottle and bracket themselves. Probably the most important consideration of all, particularly in a post-COVID world, how secure is the dispenser, how securely is it fixed to the wall, could it be opened by someone with undesirable intent, what assurance does the next customer have that the dispenser is safe and hygienic, is theft a consideration. Refillable vs non-refillable, what works for you and best meets the needs and expectations of your customers? 4. COST-IN-USE: Not the purchase price! What is it over the lifetime of the dispenser, per occupied room night, per product. You'll need to consider the waste factor in your calculations if applicable. Refillable vs non fillable, in your facility, with your client base, in your environment; what is best? 5. SUPPORTING PRODUCTS: Are they required? Do you have the storage, the cash for the additional outlay, suitable handling facilities? One example is large drums for refilling bottles, another could be recycling bins for non-refillable bottles or cartridges. Refillable vs non-refillable; outside the system itself, what else is require to support? 6. CUSTOMER PERCEPTION & EXPECTATIONS: What do they expect from you, your hotel, the facility and your brand? Is a cost effective dispenser system something they expect from your hotel, or a system that is perhaps more focused around security and hygiene? How does it look in the eyes of your customer, consider both peace of mind and user-friendly aspects of the system. Refillable vs non-refillable; how do your customers perceive your investment? In closing; Beyond Skin Deep is a complimentary recycling program set up to collect and recycle your discarded/empty dispenser bottles and cartridges. In doing so, largely eliminates the waste concern normally associated with a non-refillable dispenser system. Find out more here - www.beyondskindeep.co.nz