Eco-friendly

Obviously the question of what belongs in your guest rooms depends greatly on what your guests expect. The same guest will have far different expectations from a five-star hotel in...

Poll after poll of travellers finds that the most desired hotel amenity is free Wi-Fi. Second is a free breakfast. Who can argue with those? Beyond that, the amenities...

“More than ever,” writes Michelle Millar, assistant professor of hospitality management at the University of San Francisco, “travelers consider themselves environmentally conscious and are seeking hotel products that meet their...

Many hotels are wondering if they should be using chlorine-based or oxygenated bleach in the laundry and other cleaning tasks. It’s a fair question and the answer depends on what...

There are different preferences among people and in the tourism industry, given the massive variations in age, gender, race and culture from one guest to the next. However, one thing...

Being More Eco-Friendly Pays Off Here’s the secret: Being eco-friendly is win-win for hotels: It attracts a wider clientele, justifies higher prices and saves on operating expenses. Now we’re...

“The first thing everyone does when they arrive at their hotel room,” according to hotel consultant Sarah McCubbin, “is go into the bathroom to see what products are on offer...