Housekeeping

“More than ever,” writes Michelle Millar, assistant professor of hospitality management at the University of San Francisco, “travelers consider themselves environmentally conscious and are seeking hotel products that meet their...

Of course keeping your accommodation property clean and in good repair is important to you. But have you ever realised how important it is to your guests? What do...

You probably don’t think of housekeeping trolleys as a place you can save money. Yet it’s possible to establish policies and procedures that ensure less time wasted by your housekeeping...

Many hotels are wondering if they should be using chlorine-based or oxygenated bleach in the laundry and other cleaning tasks. It’s a fair question and the answer depends on what...

Microfibre quilts and duvets are highly popular in hotels and motels, and for very good reason - they offer the soft, warm feel of traditional goose or duck feather and...

Window washing is something dreaded by most housekeepers, but it doesn’t have to be. Done correctly, it not only increases the life of the window, but doesn’t take as long...

It’s something you probably don’t even question, the in-room coffee for your guests. It’s just something you do, right? Guests are either going to drink it or not? International...

There are different preferences among people and in the tourism industry, given the massive variations in age, gender, race and culture from one guest to the next. However, one thing...