Starline News

Poll after poll of travellers finds that the most desired hotel amenity is free Wi-Fi. Second is a free breakfast. Who can argue with those? Beyond that, the amenities...

Have you considered that the way your hotel smells could be an incentive for guests? Scent marketing is big business for hotels, Bloomberg reported that in 2015 the hotel scent-branding...

“More than ever,” writes Michelle Millar, assistant professor of hospitality management at the University of San Francisco, “travelers consider themselves environmentally conscious and are seeking hotel products that meet their...

More and more people are basing their accommodation decisions on Internet review sites such as TripAdvisor or Yelp. Everybody likes hearing from someone who’s “been there,” which makes peer reviews...

Of course keeping your accommodation property clean and in good repair is important to you. But have you ever realised how important it is to your guests? What do...

You probably don’t think of housekeeping trolleys as a place you can save money. Yet it’s possible to establish policies and procedures that ensure less time wasted by your housekeeping...

There are as many social media marketing strategies for accommodation properties as there are marketing professionals anxious to be hired, but there are some basic, fundamental similarities to most of...

There are few trades where it’s more important to make a positive first impression than the accommodation industry. Much of the quality of a guest’s stay is largely determined by...